PLDT DSL help desk agent scandal
Wawa naman yung agent… na pressure lang sya cse d nya alam ang isasagot nya ndi enough information nabigay sakanila para masagot yun client… although mali din nya at nag mura sya in the first place pero misunderstanding lang yun… mabait naman ang caller e compared sa CITI bank na irate caller na pressure lang tlga sya… wawa tlga… T_T